Let's Talk.
Wondering about an order, a scent, or the best way to wear your butter? We love hearing from you. Browse the answers below, and if yours isn't there, write to us.
Here 7 days a week, with a reply within 24 hours.
Write to us
General
Which payment methods do you accept?
[All major cards, Apple Pay, Google Pay, PayPal and Shop Pay. Adjust this list to match your checkout.]
Where is Myjovieza based?
[Your city and country, and where your orders ship from.]
Will I pay customs duties or import taxes?
[Explain whether duties are included at checkout for your main markets.]
How do I use my body butter?
Warm a little between your hands and smooth it onto arms, neck and pulse points right after your shower, while your skin is still slightly damp.
Can I layer several Myjovieza scents?
Yes. Try a warmer scent on your pulse points and a softer one on your arms to create a blend that's only yours.
What if a scent isn't right for me?
Write to us within 30 days and we'll find the right solution with you. [Detail your exact refund / exchange rules here.]
How can I reach you?
Use the form above or email us at contact@myjovieza.com. We reply within [24 hours].
Shipping & returns
Where do you ship?
[List the countries you ship to and the usual delivery times.]
Can I return my order?
[Explain your return policy for opened and unopened jars.]